Conversations
Last updated
Last updated
The Conversations module is your centralized communication hub, automatically capturing and organizing every client interaction with your AI assistant. This module transforms casual inquiries into structured conversation histories with complete context and engagement tracking.
Every time a prospect engages with your AI assistant, their conversation is automatically captured and stored in chronological order. The system preserves not only the dialogue content but also the timing, context, and progression of each interaction - giving you complete visibility into client engagement patterns and communication history.
The Recent Conversations section displays your most current client interactions, providing:
Date Grouping - Conversations organized by interaction date (e.g., "April 23, 2025", "February 26, 2025")
User Identification - Clear distinction between client messages and bot responses
Timestamp Tracking - Precise timing for each message exchange
Conversation Preview - Quick summary of the interaction topic
Immediate Visibility - See conversations as they happen
Context Preservation - Understand the full conversation flow
Streamlined Monitoring - Centralized view of all client interactions
When you select a specific conversation thread, you'll access the detailed conversation view that provides comprehensive dialogue information and real-time interaction capabilities.
Chronological Order - Messages displayed in order of occurrence
Speaker Identification - Clear distinction between AI assistant and user messages
Response Context - Full context of questions and answers
Contact Capture Process - Step-by-step view of how contact information was obtained
Map Integration
Geographic Context - Toronto area map display for location discussions
Zoom Controls - Interactive map navigation (+/-) buttons
Location Markers - Visual representation of discussed areas
Regional Focus - Automatic centering on relevant geographic regions
