Conversations

The Conversations module is your centralized communication hub, automatically capturing and organizing every client interaction with your AI assistant. This module transforms casual inquiries into structured conversation histories with complete context and engagement tracking.

Overview

Every time a prospect engages with your AI assistant, their conversation is automatically captured and stored in chronological order. The system preserves not only the dialogue content but also the timing, context, and progression of each interaction - giving you complete visibility into client engagement patterns and communication history.

Recent Conversations

The Recent Conversations section displays your most current client interactions, providing:

Quick Access Dashboard

• Date Grouping - Conversations organized by interaction date (e.g., "April 23, 2025", "February 26, 2025")

• User Identification - Clear distinction between client messages and bot responses

• Timestamp Tracking - Precise timing for each message exchange

• Conversation Preview - Quick summary of the interaction topic

Benefits

• Immediate Visibility - See conversations as they happen

• Context Preservation - Understand the full conversation flow

• Streamlined Monitoring - Centralized view of all client interactions

Individual Conversation Details

When you select a specific conversation thread, you'll access the detailed conversation view that provides comprehensive dialogue information and real-time interaction capabilities.

Conversation Flow

• Chronological Order - Messages displayed in order of occurrence

• Speaker Identification - Clear distinction between AI assistant and user messages

• Response Context - Full context of questions and answers

• Contact Capture Process - Step-by-step view of how contact information was obtained

Map Integration

• Geographic Context - Toronto area map display for location discussions

• Zoom Controls - Interactive map navigation (+/-) buttons

• Location Markers - Visual representation of discussed areas

• Regional Focus - Automatic centering on relevant geographic regions